Terms & Conditions

Terms and Conditions for Vitality Wellness

Introduction

Welcome to Vitality Wellness (“we,” “our,” or “us”). These terms and conditions (“Terms”) govern your use of our services, website, and facilities located at 1218 S Crescent Ave, Park Ridge, IL 60068 (“Facility”). By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

For any questions, please contact us at (773) 800-1806 or privacy@vitality-wellness.net.

1. Services Provided

Vitality Wellness offers services including, but not limited to:

  • Acupuncture and functional medicine
  • Fitness and nutrition coaching
  • Massage and muscle therapies
  • Membership programs (Vitality Base, Premium, Unlimited)

Additional terms may apply to specific services, and by using them, you agree to those additional terms.

2. Eligibility

You must be at least 18 years old to use our services unless accompanied by or with written consent from a parent or legal guardian. By using our services, you represent that you meet this age requirement.

3. Medical Disclaimer

The services provided by Vitality Wellness are intended for general wellness purposes and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before starting any fitness or wellness program.

4. Privacy Policy

We are committed to protecting your privacy. Our use of your personal information is governed by our Privacy Policy, which can be reviewed on our website or obtained by contacting privacy@vitality-wellness.net.

5. Membership and Payment

  • Membership Terms: Memberships are non-transferable and may be subject to additional terms.
  • Payment: All fees are due as stated in the membership agreement. Failure to pay may result in suspension or termination of services.
  • Cancellations and Refunds: Members may cancel services or memberships in accordance with the cancellation policy outlined in their membership agreement.

6. Appointments and Cancellations

Appointments must be scheduled in advance. Cancellations or rescheduling must be done at least 24 hours in advance. Late cancellations or no-shows may incur fees as stated in our cancellation policy.

7. Liability Waiver

By using our services, you agree to assume full responsibility for any risk of injury or harm. You release Vitality Wellness, its employees, contractors, and affiliates from all liability for injuries, damages, or losses arising from participation in our services.

8. Facility Rules

To ensure a safe and welcoming environment, all visitors must:

  • Follow staff instructions.
  • Refrain from disruptive or inappropriate behavior.
  • Use equipment and facilities as directed. We reserve the right to refuse service to individuals who do not comply with these rules.

9. Intellectual Property

All content provided by Vitality Wellness, including but not limited to text, images, and logos, is our property or licensed for use. You may not reproduce or distribute any content without our prior written permission.

10. Termination of Services

We reserve the right to terminate or suspend services for violations of these Terms or other policies. Refunds for terminated services will be handled according to the terms of your membership agreement.

11. Changes to Terms

We may update these Terms from time to time. Changes will be effective when posted. Continued use of our services constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of the State of Illinois. Any disputes will be resolved in the courts of Cook County, Illinois.

13. Contact Information

For questions about these Terms, please contact us: