Privacy Policy

Effective Date: April 25, 2026

Vitality Wellness (“we,” “our,” or “us”), a DBA of Eastern Vitality Acupuncture, Inc., is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

1. Business Information

Vitality Wellness
1218 S Crescent Ave
Park Ridge, IL 60068
Phone: (773) 800-1806
Email: support@vitality-wellness.net
Website: https://vitality-wellness.net

2. Information We Collect

We may collect personal information when you:

  • Fill out forms on our website
  • Schedule appointments
  • Subscribe to communications
  • Participate in services, programs, or events

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Health-related information (when voluntarily provided)
  • Payment information (processed securely via third-party providers)

3. How We Use Your Information

We use your information to:

  • Provide and manage services
  • Communicate regarding appointments and care
  • Send marketing emails, promotions, and updates
  • Send SMS/text messages (if consent is provided)
  • Improve our services and user experience

4. SMS Communication & Consent

By providing your phone number and opting in, you consent to receive SMS messages from Vitality Wellness, which may include:

  • Appointment reminders and confirmations
  • Service updates
  • Promotional offers and wellness content

SMS Terms:

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • For assistance, reply HELP or contact (773) 800-1806
  • Consent is not a condition of purchase

We do not sell or share your phone number with third parties for marketing purposes.

5. Email Communication & Consent

By providing your email address and opting in, you consent to receive:

  • Appointment confirmations and updates
  • Wellness newsletters and content
  • Promotions and special offers

You may unsubscribe at any time via the link in any email or by contacting us directly.

6. Marketing Communications & Mailchimp

Vitality Wellness uses Mailchimp as a marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their privacy practices.

We maintain records of consent, which may include:

  • Date and time of opt-in
  • Method of opt-in (website, in person, etc.)
  • IP address (when applicable)

You may withdraw consent at any time by:

  • Clicking “unsubscribe” in emails
  • Replying STOP to SMS messages
  • Contacting us directly

7. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Trusted third-party service providers (e.g., scheduling, payment processing, marketing platforms)
  • Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

9. HIPAA & Health Information

If you provide health-related information, it may be protected under applicable healthcare privacy laws. We take reasonable measures to safeguard protected health information (PHI) in accordance with applicable regulations.

10. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze traffic and usage
  • Improve functionality

You may disable cookies in your browser settings.

11. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise your rights, contact support@vitality-wellness.net.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy:

Vitality Wellness
Phone: (773) 800-1806
Email: support@vitality-wellness.net